Student Services

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The student information points provide services for all students at the University of Helsinki. The new Student Information at Kaisa House will have longer opening hours and it is more accessible as it enables students to e.g. get general advice regarding enrollment and student benefits while visiting the library.

All student information points (at Kaisa House, Kumpula, Meilahti and Viikki) offer you the following services:

In addition to face-to-face visits, you can still contact the students services via e-mail and phone in Kruununhaka, Kumpula, Meilahti, Metsätalo, Siltavuori and Viikki. Those student services points are specialized in one or more faculties, and you can also book an appointment there for counselling regarding your studies in the specific degree programme and faculty. If you study at the Open University and need guidance, please see contact information below. For the International Exchange Services you will find contact information here.

To speed up the service, please send your message from your helsinki.fi e-mail address or state your whole name, UH student number (or date of birth) and your phone number.

Kaisa House Student Information

Kaisa House Student Information

The services offered at Kaisa House Student Information include registration for the academic year, year tags, changes in name or address information, official transcripts of records,  certificates for buying the student travel tickets, and other general advice regarding enrolment and student benefits.

Address:
Kaisa House main entrance (3rd floor), Fabianinkatu 30,
PO Box 53, 00014 University of Helsinki
studentinfo@helsinki.fi

Service hours:
Mon 10-16
Tue-Thur 10-15
Friday closed

Exceptions:
Wednesday December 12th open 10-12
24.12.18- 4.1.19 closed

 

Kumpula Student Services

Faculty-specific advising: Fac­ulty of Sci­ence

    Office hours:

    Visiting hours and telephone hours:
    Mon 12:00–15:00 
    Thu 10:00–13:00

    Exceptions:

    24.12.2018 - 4.1.2019 closed

    Contact information:

    Physicum, 2nd floor, Gustaf Hällströminkatu 2
    PO Box 64, 00014 University of Helsinki
    Tel +358 2941 50066
    kumpula-student@helsinki.fi

    Kruununhaka Student Services

    Faculty-specific advising: Fac­ulty of Law, Fac­ulty of So­cial Sci­ences, Swedish School of So­cial Sci­ence

    Office hours:

    Telephone service hours: Mon–Tues 14:00–16:00, Wed–Thu 10:00–12:00.

    Diplomas can be collected Mon 15:00–17:00 Wed 11:00–12:00, room 106 Snellmaninkatu 12

    If you need more in-depth advising, you can book an appointment from the link attached.

    You can leave your documents in the mailbox number 70 (Student Service, Kruununhaka) in the entrance hall of Swedish School of So­cial Sci­ence during the opening hours of the building.

    Exception in opening hours: Telephone service is closed 20.12.2018. Telephone service, diploma pick-up and Vihta guidance closed 24.12.2018-4.1.2019.

    NB! General study guidance has been moved to Kaisa House Student Information.

    Contact information:

    Swedish School of Social Science, Snellmaninkatu 12, entry from Yrjö-Koskisenkatu
    PO Box 16, 00014 University of Helsinki
    Tel +358 2941 22221
    kruununhaka-student@helsinki.fi

    Meilahti Student Services

    Faculty-specific advising: Fac­ulty of Medi­cine

    Office hours:

    1st of October 2018: Visiting and telephone hours: Mon 12:00–15:00 and Thu 10:00–12:00, other times you can book appointments.

    Exceptions:

    Closed: 6th of December, 24th of December - 4th of January

    Contact information:

    Biomedicum 1, 3rd floor, Haartmaninkatu 8
    PO Box 63, 00014 University of Helsinki
    Tel: +358 2941 26200
    meilahti-student@helsinki.fi

    Metsätalo Student Services

    Faculty-specific advising: Fac­ulty of Arts, Fac­ulty of Theo­logy

    Office hours

    Studies in the Faculty of Arts:
    Visiting and telephone hours: Mon 13:00–16:00, Tue 13:00–15:00, Wed closed, Thu 10:00–13:00, Fri closed.

    Studies in the Faculty of Theology:
    Visiting hours: Tue 13:00–15:00
    Telephone hours: Thu 10:00-13:00

    If you need more in-depth advising, you can book an appointment (see the adjacent link).

    You can also leave documents in the mailbox in the corridor during the opening hours of the building.

    Studies in the Language Centre:
    Contact details and visiting hours

    Exceptions

    Closed on Tuesday Nov. 13, 2018.
    Closed on Thursday Nov. 22, 2018.
    Closed Dec. 21, 2018 - Jan. 6, 2019.

    Contact information:

    Metsätalo, C-wing, 3rd floor, room C305, Unioninkatu 40
    PO Box 24, 00014 University of Helsinki
    Tel: +358 2941 22322 (Faculty of Arts)
    Tel: +358 2941 22699 (Faculty of Theology)
    metsatalo-student@helsinki.fi

    Siltavuori Student Services

    Faculty-specific advising: Fac­ulty of Educational Sci­ences

    Office hours:

    Telephone hours:

    Mon-Tue 12:00-14:00 and Thu 10:00-12:00

    Diploma certificate pick-up (Minerva k141d): Mon 10:00-12:00 and Thu 14:00-16:00

    If you need more in-depth advising, you can book an appointment from the link attached.

    Please note that:

    NB! General study guidance has been moved to Kaisa House Student Information.

    Exceptions:

    • 24.12. - 4.1.2019 closed

    Contact information:

    PO Box 9, 00014 University of Helsinki
    Tel: +358 2941 29600
    siltavuori-student@helsinki.fi

    Viikki Student Services

    Faculty-specific advising: Fac­ulty of Ag­ri­cul­ture and Forestry, Fac­ulty of Bio­lo­gical and En­vir­on­mental Sci­ences, Fac­ulty of Phar­macy, Fac­ulty of Veter­in­ary Medi­cine

    Office hours:

    Visiting and telephone hours 3.10.2018 onwards: Mon 12:00–15:00 (Tue-Fri closed).

    Faculty of Pharmacy: If you need more in-depth advising, you can book an appointment from the link attached.

    Student Services at the the Small Animal Hospital and Equine Hospital by appointment.

    Student Services at the Production Animal Hospital by appointment.

    Exceptions:

    • 24.12.2018 - 4.1.2019 closed

    Contact information:

    Info Centre Korona, 3rd floor, room 343A, Viikinkaari 11
    PO Box 62, 00014 University of Helsinki
    Tel: +358 2941 57600
    viikki-student@helsinki.fi

    Student Advice by Appointment

    Do you have questions about studies and have not found the answers on the Instructions for Students website or elsewhere? If you have questions about the content of your degree, you should contact the teaching staff of your degree programme, but if you need assistance relating to the studies you have not yet completed, or general advice on the structure of your degree, you should make an appointment with a student adviser or education planning officer familiar with your degree programme. For a link to the appointment system, please see above.

    NB! When you book your appointment, be sure to select your degree programme from the menu and explain the reasons for your appointment in as much detail as possible. This will help us prepare for your visit.