Student Services

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The student service points provide services for all students at the University of Helsinki. If you study at the Open University and need guidance, please contact Siltavuori Student Services.

Each student service point is specialized in one or more faculties, but they all offer you the following services:

To speed up the service, please send your message from your helsinki.fi e-mail address or state your whole name, UH student number (or date of birth) and your phone number.

Kaisa House Student Information point open in the summer

The student service points are open mainly until the Midsummer holidays. Please check the exact opening hours from the Student services contact information below.

During the summer, you can receive general student councelling at the Student Information point in the Kaisa House (main library). Kaisa student services (also summer telephone service, tel. 02941 22359) will be open during July 2nd - August 12th from Mondays to Thursdays between 11.00-14.00.

The services offered at Kaisa House Student Information include registration for the academic year, changes in name or address information, official transcripts of records,  certificates for buying the student travel tickets, and other general advice regarding enrolment and student benefits.

Kruununhaka Student Services

Faculty-specific advising: Fac­ulty of Law, Fac­ulty of So­cial Sci­ences, Swedish School of So­cial Sci­ence

Office hours:

Service point and telephone hours: Mon–Tues 14:00–16:00, Wed–Thu 10:00–12:00.

Service point is for quick and general issues. If you need more in-depth advising, you can book an appointment from the link attached.

Student Service in Swedish: Wed 10:00–12:00 room 106.

Exceptions

  • Tues 19.6. open 2 pm–6pm (extended opening hours)
  • NB! Service desk and telephone service are closed between 25.6–3.8.18. and there will be no individual study guidance appointments during that time.

Contact information:

Swedish School of Social Science, room 106, Snellmaninkatu 12, entry from Yrjö-Koskisenkatu
PO Box 16, 00014 University of Helsinki
Tel +358 2941 22221
kruununhaka-student@helsinki.fi

Faculty-specific advising: Fac­ulty of Medi­cine

Office hours:

Visiting and telephone hours: Mon–Tue 12:00–15:00 and Wed–Thu 10:00–13:00, Fri closed.

Exceptions

  • Service point and telephone service are closed on 14th of June
  • NB! We are closed at summer from 21st of June to 5th of August 2018.

Contact information:

Biomedicum 1, 3rd floor, Haartmaninkatu 8
PO Box 63, 00014 University of Helsinki
Tel: +358 2941 26200
meilahti-student@helsinki.fi

Metsätalo Student Services

Faculty-specific advising: Fac­ulty of Arts, Fac­ulty of Theo­logy

Office hours

Visiting and telephone hours: Mon–Tue 13:00–16:00 and Wed–Thu 10:00–13:00, Fri closed.

You can also leave documents in the mailbox in the corridor during the opening hours of the building.

Especially for students in the Faculty of Theology:
Visiting hours: Tue 13:00–16:00 and Wed 10:00–13:00
Telephone hours: Thu 10:00–13:00, tel: +358 2941 22699
Service point is for quick and general issues. If you need more in-depth advising, you can book an appointment from the link attached.

Exceptions

  • Closed on 23rd of May, 6th of June, and from 25th of June to 12th of August, 2018.

Contact information:

Metsätalo, C-wing, 3rd floor, room C305, Unioninkatu 40
PO Box 24, 00014 University of Helsinki
Tel: +358 2941 22322
metsatalo-student@helsinki.fi

Kumpula Student Services

Faculty-specific advising: Fac­ulty of Sci­ence

    Office hours:

    Visiting hours and telephone hours: Mon 12:00–15:00 and Thu 10:00–13:00.

    Exceptions

    • Closed from 25th of June to 3rd of August, 2018
    • Week 35 (27.8.-30.8.) open mon-wed 12-15 and thurs 10-13

    Contact information:

    Physicum, 2nd floor, Gustaf Hällströminkatu 2a
    PO Box 64, 00014 University of Helsinki
    Tel +358 2941 50066
    kumpula-student@helsinki.fi

    Siltavuori Student Services

    Faculty-specific advising: Fac­ulty of Educational Sci­ences
    In addition: Student Services of the Open University

    Office hours:

    Visiting and telephone hours: Mon–Tue 12:00–14:00 and Wed–Thu 10:00–12:00, Fri closed.

    Service point is for quick and general issues. If you need more in-depth advising, you can book an appointment from the link attached.

    Student Services of the Open University: telephone hours Mon 12:00–15:00 Tel: +358 2941 29600, Chat Service Tue–Thu 11:00–14:00 on pages studying/help with your studies and studying/studies.

    Exceptions

    • Service desk and telephone service are open 6th of June exceptionally 10:00-11:00
    • Closed 4th of June and from 25th of June to 12th of August, 2018
    • You can pick up your degree certificate 25.-28.6. during the office hours. Other services are closed.

    Contact information:

    Minerva, K1, room 141d, Siltavuorenpenger 5 A
    PO Box 9, 00014 University of Helsinki
    Tel: +358 2941 29600
    siltavuori-student@helsinki.fi

    Faculty-specific advising: Fac­ulty of Ag­ri­cul­ture and Forestry, Fac­ulty of Bio­lo­gical and En­vir­on­mental Sci­ences, Fac­ulty of Phar­macy, Fac­ulty of Veter­in­ary Medi­cine

    Office hours:

    Visiting and telephone hours 6.8.2018 onwards: Mon 12:00–15:00 and Wed 13:00–15:00, Tue, Thu and Fri closed.

    Faculty of Pharmacy: If you need more in-depth advising, you can book an appointment from the link attached.

    Student Services at the the Small Animal Hospital and Equine Hospital by appointment.

    Student Services at the Production Animal Hospital by appointment.

    Exceptions

    • Please note the new office hours!
    • Service point and telephone service are closed during summer 21.6.-3.8.2018

    Contact information:

    Info Centre Korona, 3rd floor, room 343A, Viikinkaari 11
    PO Box 62, 00014 University of Helsinki
    Tel: +358 2941 57600
    viikki-student@helsinki.fi

    Avoin yliopisto

    Aukioloajat:

    Puhelinpalvelu: ma klo 12-15 puh. 02941 29600

    Opiskelijaneuvonta chatissa: ti-to klo 11-14, sivuilla opiskelu/opintoneuvonta ja opiskelu/opinnot

    Sähköposti avoin-student@helsinki.fi