Student Services

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The student service points provide services for all students at the University of Helsinki. If you study at the Open University and need guidance, please contact Siltavuori Student Services.

Each student service point is specialized in one or more faculties, but they all offer you the following services:

To speed up the service, please send your message from your helsinki.fi e-mail address or state your whole name, UH student number (or date of birth) and your phone number.

 

Kaisa House Student Services

Kaisa House Student Information

The services offered at Kaisa House Student Information include registration for the academic year, changes in name or address information, official transcripts of records,  certificates for buying the student travel tickets, and other general advice regarding enrolment and student benefits.

Address:
Kaisa House main entrance (3rd floor), Fabianinkatu 30

Servicehours:
mon 10-16
tue-thurs 10-15
friday closed

You you may collect the year tag for your student card and the student calendar from the Student Union´s service point at the Kaisa House. The opening hours of the service point can be found from the instruction Annual registration.

HSL- travel cards can be updated at Kaisa House point

Place: Kaisa House main entrance (3rd floor), Fabianinkatu 30
week 34: 20.-24.8. Mon-Fri at 9-16
week 35: 27.8.-31.8. Mon-Frie at 9-18
week 36: 3.9.-7.9. Mon-Fri at 9-16

Kruununhaka Student Services

Faculty-specific advising: Fac­ulty of Law, Fac­ulty of So­cial Sci­ences, Swedish School of So­cial Sci­ence

Office hours:

Telephone service hours: Mon–Tues 14:00–16:00, Wed–Thu 10:00–12:00.

Diplomas can be collected Mon 15:00–17:00 Wed 10:00–12:00, room 106 Snellmaninkatu 12

If you need more in-depth advising, you can book an appointment from the link attached.

You can leave your documents in the mailbox number 70 (Student Service, Kruununhaka) in the entrance hall of Swedish School of So­cial Sci­ence during the opening hours of the building.

NB! General study guidance has been moved to Kaisa House Student Information.

Contact information:

Swedish School of Social Science, Snellmaninkatu 12, entry from Yrjö-Koskisenkatu
PO Box 16, 00014 University of Helsinki
Tel +358 2941 22221
kruununhaka-student@helsinki.fi

Faculty-specific advising: Fac­ulty of Medi­cine

Office hours:

Visiting and telephone hours: Mon–Tue 12:00–15:00 and Wed–Thu 10:00–13:00, Fri closed.

Exceptions

Contact information:

Biomedicum 1, 3rd floor, Haartmaninkatu 8
PO Box 63, 00014 University of Helsinki
Tel: +358 2941 26200
meilahti-student@helsinki.fi

Metsätalo Student Services

Faculty-specific advising: Fac­ulty of Arts, Fac­ulty of Theo­logy

Office hours

Studies in the Faculty of Arts:
Visiting and telephone hours: Mon 13:00–16:00, Tue 13:00–15:00, Wed closed, Thu 10:00–13:00, Fri closed.

Studies in the Faculty of Theology:
Visiting hours: Tue 13:00–15:00
Telephone hours: Thu 10:00-13:00

If you need more in-depth advising, you can book an appointment (see the adjacent link).

You can also leave documents in the mailbox in the corridor during the opening hours of the building.

Exceptions

Contact information:

Metsätalo, C-wing, 3rd floor, room C305, Unioninkatu 40
PO Box 24, 00014 University of Helsinki
Tel: +358 2941 22322 (Faculty of Arts)
Tel: +358 2941 22699 (Faculty of Theology)
metsatalo-student@helsinki.fi

Kumpula Student Services

Faculty-specific advising: Fac­ulty of Sci­ence

    Office hours:

    Visiting hours and telephone hours: Mon 12:00–15:00 and Thu 10:00–13:00.

    Exceptions

    • Week 35 (27.8.-30.8.) open mon-wed 12-15 and thurs 10-13

    Contact information:

    Physicum, 2nd floor, Gustaf Hällströminkatu 2
    PO Box 64, 00014 University of Helsinki
    Tel +358 2941 50066
    kumpula-student@helsinki.fi

    Siltavuori Student Services

    Faculty-specific advising: Fac­ulty of Educational Sci­ences

    Office hours:

    Telephone hours:

    13.8-6.9: Mon–Tue 12:00–14:00 and Wed–Thu 10:00–12:00, Fri closed.

    Starting from 10.9: Mon-Tue 12:00-14:00 and Thu 10:00-12:00

     

    Diploma certificate pick-up (Minerva k141d): Mon 10:00-12:00 and Thu 14:00-16:00 (starting from 13.8)

    If you need more in-depth advising, you can book an appointment from the link attached.

    Please note that:

    The service desk in Siltavuori has closed. Desk services are still available at the Kaisa house.

    Contact information:

    PO Box 9, 00014 University of Helsinki
    Tel: +358 2941 29600
    siltavuori-student@helsinki.fi

    Faculty-specific advising: Fac­ulty of Ag­ri­cul­ture and Forestry, Fac­ulty of Bio­lo­gical and En­vir­on­mental Sci­ences, Fac­ulty of Phar­macy, Fac­ulty of Veter­in­ary Medi­cine

    Office hours:

    Visiting and telephone hours 6.8.2018 onwards: Mon 12:00–15:00 and Wed 13:00–15:00 (Tue, Thu and Fri closed)

    Faculty of Pharmacy: If you need more in-depth advising, you can book an appointment from the link attached.

    Student Services at the the Small Animal Hospital and Equine Hospital by appointment.

    Student Services at the Production Animal Hospital by appointment.

    Exceptions:

    Contact information:

    Info Centre Korona, 3rd floor, room 343A, Viikinkaari 11
    PO Box 62, 00014 University of Helsinki
    Tel: +358 2941 57600
    viikki-student@helsinki.fi